Privacy Policy
Last updated: January 2026
Our Commitment to Privacy
TrueTicket is built with privacy at its core. We use zero-knowledge proofs and privacy-preserving technology to protect your personal information while ensuring ticket authenticity.
Information We Collect
- Account information (email, name) when you register
- Payment information processed securely through Stripe
- Biometric data (optional) - stored only as cryptographic hashes, never raw data
- Transaction history for your purchases
How We Protect Your Data
- Zero-Knowledge Proofs: Verify ticket ownership without revealing personal details
- Biometric Hashing: Face data is converted to irreversible hashes using Poseidon
- No Tracking: Venues only see that a ticket is valid, not who you are
- Encryption: All data is encrypted in transit and at rest
Information Sharing
We do not sell your personal information. We share data only with:
- Payment processors (Stripe) to complete transactions
- Event organizers - only necessary booking information
- Law enforcement when legally required
Your Rights
- Access your personal data
- Request data deletion
- Opt out of biometric features
- Export your data
Contact Us
For privacy-related questions, contact us at [email protected]